Shipping policy

We offer FREE Standard Shipping for orders over AUD55.00 and FREE Express Shipping for orders over AUD125.00 within Australia.

We offer FREE International Standard Shipping to New Zealand for orders over AUD125.00.

For other orders,

Shipping Costs Within Australia

Orders under AUD30.00  Express Shipping $10.00
Orders between AUD30.00 to AUD54.95

 Standard Shipping $5.00 

 Express Shipping $10.00


To New Zealand,

Orders under AUD125  Standard Shipping $15.00

 

Delivery Timeframes Within Australia

Note: We use Australia Post as our delivery partner. Delivery times vary depending on the shipping method you choose (express or standard), and where you’re sending to. Please refer to the table below for general delivery timelines and coverage with Australia. This information is extracted from Australia Post website and can change.

 

Standard  Post

Same state: 2-4 business days.

Interstate and regional: 5-7 business days

Express post

Metro: 1-2+ business days.

Interstate and regional: 1-3+ business days

 

To Hong Kong, Indonesia, Japan, Malaysia, Macau, Singapore, South Korea, Philippines, Thailand or Vietnam,

Please refer to Australia Post website for the latest information on delivery times. 

If your delivery address is outside of Australia, you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you.

You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.

All orders (up to 1kg)  Standard Shipping $30.00

 

If you place your order before 1:30pm AEST, we generally process on the same day. Otherwise, we will process your order before 12pm AEST the next business day.

We work as hard as we can to meet all delivery estimates, but sometimes there may be delays - e.g. postal/carrier delays, logistics, bad weather, or things out of our control. Our team can be reached at hello@brainsstreet.com if you have any queries regarding your delivery.

We currently ship to Australia, New Zealand, China, Hong Kong, Philippines, Indonesia, Japan, Malaysia, Macau, Singapore, South Korea, Thailand and Vietnam. Please contact us on hello@brainsstreet.com if you would like us to organise a special shipping arrangement for your order.